Driving Impact Through Awareness: The First Step in Your Digital Transformation
Government agencies are taking a more thoughtful and targeted approach to meeting customers where they are, creating more successful and meaningful interactions. This strategic, multi-channel approach is the direct result of dedicated executive orders and policies emphasizing the need for government to increase accessibility, ease-of-use, and equity in service delivery. Though agencies are taking steps … Continue reading Driving Impact Through Awareness: The First Step in Your Digital Transformation
Building Positive Change Management to Digitally Transform Public Services
The art of change management often runs head-first into the challenges of altering routines and the other ways that people do common tasks, even if those ways lead to frustrating processes or results. In government, change management faces those barriers of personal staff routines while dealing with institutionalized processes that can vary in flexibility. Some … Continue reading Building Positive Change Management to Digitally Transform Public Services
Unleashing the Potential of Inclusivity: The Granicus Culture Ambassador Program
The Granicus Engagement team is beyond excited to announce the launch of our Granicus Culture Ambassador Program! We designed this 6-month program to test, iterate and scale innovative workplace practices across our global organization. The program unites diverse leaders at all levels of Granicus around a common goal: nurturing a healthy and inclusive workplace culture … Continue reading Unleashing the Potential of Inclusivity: The Granicus Culture Ambassador Program
The Granicus family of government experience solutions is growing with the addition of SmartGov, a permitting, compliance, and licensing (PCL) technology that, when incorporated as part of Granicus’ Government Experience Cloud (GXC), will accelerate governments’ mission to connect their citizens with secure, equitable digital services. While governments deliver a broad range of services to the … Continue reading Latest Acquisition adds Permitting and Licensing capabilities to Granicus’ suite of government experience solutions
Creating a Successful Strategy for Website Redesign
Whether state, local, or federal, government websites live at the hub of any organization’s digital strategies. Even when engaging with communities and constituents through social media, text messaging, or email, the website provides a critical destination for information. While private sector organizations and businesses can change the look of their websites to match everything from … Continue reading Creating a Successful Strategy for Website Redesign
The Role of Digital Tools in Public Health: WA Notify Combats COVID-19 Spread in Washington State
The COVID-19 pandemic posed unprecedented challenges to public health systems around the globe. While traditional contact tracing methods and public information dissemination were crucial, digital tools emerged as invaluable aids in these efforts. One noteworthy example is Washington State’s WA Notify, a smartphone-based exposure notification tool that transformed COVID-19 response measures to offer unique insights … Continue reading The Role of Digital Tools in Public Health: WA Notify Combats COVID-19 Spread in Washington State
Increase Voter Engagement This Year for Better Turnout in 2024
The 2024 Election cycle is already underway. But municipalities across the U.S. are focused on local elections this November. While off-year election turnout is often incredibly low, stoking interest among voters now, through the election, and into next year will increase participation and engagement for both votes. Civic leaders can cultivate a more active electorate … Continue reading Increase Voter Engagement This Year for Better Turnout in 2024
10 Strategies to Boost Voter Turnout and Engagement in Local Elections
In the wake of recent challenges and shifts in voting preferences, local governments and states are constantly seeking ways to encourage more citizens to get involved with municipal elections. In this blog, we’ll explore 10 effective strategies to increase engagement and participation in local elections in the Digital Age. 1. Community Surveys Running community surveys … Continue reading 10 Strategies to Boost Voter Turnout and Engagement in Local Elections
Digital Transformation Takes Time
Program Leaders Can Begin Change Management Work Now The Biden Administration’s new mandate to improve customer experience with government digital services — outlined in a new memo, “Delivering a Digital-First Public Experience” — lays out an ambitious 5-year plan for agencies to improve customer experience and service delivery, which will lead to better outcomes for … Continue reading Digital Transformation Takes Time
3 Tips for an Intuitive Government Website Experience
Many government websites suffer from the same usability problems: Too many words on the page, haphazard navigation, and too much information spread across too many webpages. Fixing these issues takes concerted effort. But by identifying the most common pain points, organizations can create a roadmap toward building a more intuitive website experience. During a 15-minute … Continue reading 3 Tips for an Intuitive Government Website Experience